So this is annoying. I did a chat and a phone call with 2 different people and I explained that I had purchased a screen cover for my new phone and it keeps lifting all around the edges and mostly the bottom of the screen. They both said I was over my15 days. Keep in mind the app stated I had until today. So now I am heading to the store to see what they say after I show them the app.
Depending on the brand of screen protector as well, some brands allow Best Buy to honor the manufacture warranty for them and replace it in store for you during that time, however it is only select brands and manufacture policy may change at any point so in store exchange is not guaranteed. I purchased an air conditioner 19 days ago unfortunately I caught covid right after so I was in Quarantine.
I had someone come out to install my ac only to learn the volts are too high for my place. Anyone know who can I speak to about this situation?
While I understand there is a 15 day return policy I had covid. Anyone know if the store would work with me in this case and at least give me store credit? Do you honestly think they will take a doctors note so you can return your item? Your loss…. As far as an extended return policy, while Best Buy does not have any special policies for during COVID, all Best Buy associates are aware of and work to uphold our values, one of which is taking care of the customer.
While I cannot speak for your local store or the BestBuy customer care team directly, I can say that we try to work with every customer that wants to work with us! They may be able to offer you store credit or an exchange for the same or like item, but again, this would be up to the manager on duty at your location. I wish you the best of luck! Just wanted to throw in a few updates to your list. In terms of restocking fees, if the items are unopened packaging and original seal then there is no restocking fee, EXCEPT for activated phones.
When a phone is scanned into the system and activated using a serial number and IMEI, we are no longer able to sell that phone again and it gets shipped back to the manufacturer. However, if it is activated in a Best Buy store, there will be. Also, large appliances are now subject to a 14 day return policy, starting either on the date of delivery or when you leave the store with it if you picked it up, regardless of your rewards status. For unopened video games, it will be dependent on the manager on duty at your local store where you return.
A return for store credit will not be guaranteed past the return period even if unopened for video games.
For both opened games and unopened games past policy however, they can offer to see what the trade in value would be in our system for you to get a gift card for the value, though it will be less than what you paid. Lastly, I think the biggest hack to add would be to be kind to your stores representatives. However, if you are nice to an associate, it goes a long way.
Trust me, we do want to work with you, and will do everything we possibly can. However, yelling, swearing, belittling or demanding a different manager is either going to get you turned away or escorted out of the store. However, when I received my package and opened it, there were two limited addition movies that are no longer available in the store or online and they are now selling on other sites for double and triple what my water bottles cost me.
My water bottles are now no longer available either. Bought product online, product wrapping super loose, product inside has been tampered and is not new new. How does this get past? Do they not inspect for tampering? I have wasted countless hours with best buy. I am so pissed at them. Phone call after phone call. All different answers. Bought 2 items paid over bucks. Go for in store pick up, they have no clue where order is.
Then they cancel order and never issue my refund. See BestBuy. Can I trade in more than one item at a time? Video games Limit 3 copies of the same title and platform in a month period.
For example, three 3 copies of Madden for Xbox or Playstation. Cell phones Limit five 5 cell phones of the same model in a month period. All other products Limit three 3 items of the same model in a month period. What if I am a business or institution? What does it mean if my Best Buy store "accepts trade-in only with a receipt"? What if I feel that I should receive more value for my product? Will there be room for negotiation and feedback? How do I get started?
Go to BestBuy. See if your item is eligible for trade-in. Get an estimate for what your device may be worth. Find a participating Best Buy location near you or complete your trade-in online. How does in-store Trade-In work?
Check to see if your item is eligible for trade-in and what it may be worth, then find participating Best Buy locations near you at BestBuy. Bring your eligible electronics, any included accessories, and a valid U. Do not mail trade-in items to a Best Buy store. We can't accept items mailed to our stores. We'll grade your product's condition and verify its functionality. Based on these factors and the current resale values, we'll determine how much we will offer you for your device.
If you accept, we require you to present a valid U. There may be additional personal information required to complete the transaction based on the jurisdiction's secondhand dealer laws. For more details, please speak with a Blue Shirt. We'll then give you a Best Buy gift card for the value of your device. You can use the gift card toward purchasing any item sold in store or online. If your item has no trade-in value, we can help you recycle it.
Learn more about Best Buy recycling What is the process if I want to trade in my item online? Go to the Best Buy website BestBuy. Answer a few questions about your item and we'll give you an estimate of the trade-in value of your item.
If you agree with the estimate, create an account and then print out a free UPS shipping label. Your item must be received within 14 days of the estimate or Best Buy has the right to revise or withdraw the estimate for trade-in or credit value.
Any promotional offers may no longer be valid, depending on the terms of the promotional offer, if the item is received later than 14 days from the date of the estimate.
If you experience technical difficulties, contact our customer support using our Trade-In Customer Service contact form.
We'll evaluate your item, confirm the final offer with you via e-mail, then e-mail an electronic Best Buy gift card to you within 5 business days. How should I package my item? Please avoid using a shipping carrier's drop box location s as you won't get a shipping receipt. Include any documentation and accessories that originally shipped with your item.
These items may include warranty cards, keyboards, mice and connection cables. Failure to include normally included items or accessories will impact the value of your trade. Do not include any CRT monitors. These can be recycled at your local Best Buy store. Please follow these shipping tips: Wrap the items using plenty of bubble wrap, foam packaging, or other packing supplies around fragile items. Please do not use non-traditional packing materials such as clothing, towels, and other household items.
Include all components of the system for return. Package the system in a sturdy cardboard box designed specifically for shipping. Tape all edges on the sides, top and bottom to make sure there are no rough edges that could be snagged by automated mail processing equipment. We do not recommend using masking or cellophane tape. Attach the shipping label to the outside of the package.
Use a piece of clear shipping tape over the top of the label. Be sure to keep the tracking number for proof of delivery. Your item must be received within 14 days of the estimate or Best Buy has the right to revise or withdraw the estimate for the trade-in or credit value. This small sample showcases why sites like Amazon, Decluttr, and Gazelle are known to be the best for trading your devices.
But the convenience and instant payment of the ecoATM come at a high or rather, low price. If you have the time and patience, selling your devices to another person directly still nets the biggest payday. Sites like Glyde, Swappa, or even Craigslist have their benefits if you know what you are doing. But even a low-quality photo will serve you better than no photo at all. Your target consumers will definitely be looking for this information while shopping.
Some consumers may want to know a little more about your device before taking the plunge. Depending on their age, your gadgets may have extremely low or negligible value. The U. Environmental Protection Agency website has information on how and where you can recycle your unwanted gadgets before you upgrade.
Do you make a habit of selling your old electronics? Where have you found to have the best trade-in value? Keep the conversation going in the comments below! Advertiser Disclosure: At Slickdeals, we work hard to find the best deals.
Preparing to Sell Electronics Before you put an item on the market, you need to answer this question: does it work? Additionally, you can take advantage of the Amazon trade-in program for certain electronics. However, eBay comes with seller fees if you truly want to capture the attention of buyers on the massive site. Best Buy — The Best Buy laptop trade-in program is one of the best deals for your used computer. For all other used electronics, Best Buy has you covered and gives an acceptable trade-in value with frequent incentives.
Decluttr — Quickly becoming the best place to trade in your older electronics online, decluttr. The site guarantees their online quoted price and allows you to take the device back for free if they need to alter the value after seeing the item in person.
There are more than machines nationwide, and you receive an instant offer after scanning your device.
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